Family Guidance Centers (“FGC”) complies with applicable Federal, State and local civil rights laws and does not discriminate on the basis of any legally protected characteristic including, but not limited to race, color, national origin, age, disability, or sex, sexual orientation, gender identity or gender expression .
FGC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex, sexual orientation, gender identity, gender expression or other characteristic protected by law.
If you believe that FGC has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, sexual orientation, gender identity, gender expression or other protected characteristic, you can file a grievance by contacting us at contact@familyguidancecenters.com or 804-743-0960.
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Section 1557 CoordinatorCompliance Manager is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1–800–368–1019, 800–537–7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.